Ooredoo Money Qatar: Complete Guide to Register, Send, and Manage Your Wallet

Ooredoo Money mobile wallet app in Qatar 2026

Ooredoo Money, also called Ooredoo Mobile Money or OMM, is a mobile wallet you can use to send money, pay bills, and manage your finances from your phone. It works with any Qatar-issued SIM, not just Ooredoo lines, and it’s regulated by Qatar Central Bank through QNB.

Ooredoo Money is a separate service from the Ooredoo app, which handles your mobile line, home internet, and account management. If you’re looking to recharge your line instead of sending money, see our Ooredoo app guide.

This guide covers everything about Ooredoo Money: how to register, add funds, send money locally and abroad, pay bills, and stay safe from fraud.

What Is Ooredoo Money?

Ooredoo Money is a digital wallet linked to your mobile number and Qatar ID. It lets you deposit, hold, and move money without a traditional bank account.

The service is licensed by Qatar Central Bank (QCB) as a digital payments provider, and the wallet balances are held through QNB. This regulatory backing matters because it means your funds sit in a supervised account rather than an unregulated app balance.

You can use Ooredoo Money to send money within Qatar instantly, transfer funds abroad to over 200 countries, pay bills, top up your Hala or Shahry line, and pay a domestic worker’s salary in a way that complies with Qatar’s Wage Protection System.

How to Register for Ooredoo Money?

How to register for Ooredoo Money in Qatar

Documents you need to register

You need a valid Qatari ID (QID) or, for passport holders, a passport with a valid visa and entry stamp. You also need an active Qatar mobile number, on any network.

Registration steps

  • Download the Ooredoo Money app from the App Store or Google Play.
  • Open the app and start registration with your mobile number.
  • Scan your QID using the in-app camera tool.
  • Record a short selfie video for identity verification.
  • Wait for verification to complete, then set your mPIN to activate the wallet.

If you already have an Ooredoo mobile number, registration is fully self-service through the app. If you’re on another network, you may need to visit an Ooredoo Shop with your QID to complete verification.

Basic, Full, and Payroll Wallets

Ooredoo Money offers three wallet tiers. A Basic wallet activates automatically when you register and gives you quick access with lower transaction limits, useful if you just need to send occasional small amounts. A Full wallet unlocks higher daily and monthly sending limits and a higher maximum balance, and requires visiting an Ooredoo Shop or Starlink outlet with your original QID to upgrade.

A third tier, the Payroll Wallet, is designed specifically for paying domestic worker salaries and has its own separate limit structure.

Exact limits for each tier are covered in the fees section below, and your individual limit is always visible in the Limits section of the app.

How to Add Money to Your Ooredoo Money Wallet?

You can top up your wallet in several ways:

  • Bank debit card, added directly in the app.
  • Bank transfer using your wallet’s unique IBAN, from any bank in Qatar.
  • QNB EazyPay, if you bank with QNB.
  • Ooredoo Self-Service Machines (SSMs), found at Ooredoo stores and other locations across Qatar, where you can deposit cash.
  • Apple Pay, currently supported for debit cards linked to Apple Wallet on iOS.

Deposits made through debit card or bank transfer typically reflect in your wallet within minutes. Cash deposits at an SSM are usually instant as well.

How to Send and Receive Money with Ooredoo Money?

Sending within Qatar

You can transfer money instantly to any other Ooredoo Money wallet in Qatar, and to other local wallets registered under the Qatar Mobile Payment (QMP) system. Sending to a bank account, including QNB, carries a fee of QR 4.

International transfers

For money sent abroad, Ooredoo Money partners with MoneyGram, Western Union, Transfast, Thunes, and several exchange houses, covering more than 200 countries. Transfers through MoneyGram can arrive in as little as 10 minutes, though some destinations and payment methods may take longer.

Sending international money transfers with Ooredoo Money

To send internationally:

  • Open the app and select “Send Money.”
  • Choose the destination country and transfer method.
  • Enter the amount. The app displays the exchange rate and fee before you confirm.
  • Confirm the transaction with your mPIN, OTP, or biometric login.

If your app is unavailable, you can also use the USSD shortcut by dialing *140# and following the menu.

Sending to Nepal, India, the Philippines, and other countries

For popular remittance destinations like Nepal, India, and the Philippines, Ooredoo Money offers both cash pickup through partners and direct-to-bank-account transfers in supported countries. Always confirm the current fee and exchange rate for your specific destination in the app before sending, since both change based on the country, amount, and provider.

Ooredoo Money Fees and Transaction Limits

International transfers Fees

International transfers through MoneyGram, Western Union, Transfast, Thunes, or partner exchange houses start from QR 20, with the exact fee depending on the receiving country and transfer amount. The app shows your exact fee and exchange rate before you confirm any transaction.

Local Wallet-to-Wallet Transfer Fees

Sending money to another Ooredoo Money wallet within Qatar is charged on a sliding scale based on the amount sent:

Transfer amount

Fee

QR 1 to 100

QR 2

QR 101 to 200

QR 3

QR 201 to 500

QR 5

QR 501 to 1,000

QR 7

QR 1,001 to 4,000

QR 9

QR 4,001 to 7,000

QR 11

QR 7,001 to 10,000

QR 13

To a bank account (including QNB EasyPay)

QR 4

Other Service Fees

Service

Fee

Registration

Free

Cash in (Self-Service Machine, Ooredoo Shop, QNB EasyPay, banks)

Free

Cash in via debit card

QR 3

Hala top-up or Shahry bill payment

Free

Karwa Smartcard top-up

Free

DPS school fee payment

QR 10

Domestic worker salary payment

QR 10

Cash out at an Ooredoo Shop

QR 4

Cash out at a QNB ATM

QR 3

Annual maintenance fee

QR 30

Transaction Limits by Wallet Type

Your daily and monthly limits depend on which wallet tier you hold.

Full Wallet

  • Maximum wallet balance: QR 50,000
  • International transfer: QR 25,000 per day, QR 50,000 per month
  • Domestic transfer to any wallet: QR 10,000 per day, QR 100,000 per month
  • Domestic transfer to any bank (IBAN): QR 25,000 per day, QR 100,000 per month
  • Virtual card purchases: QR 15,000 per day and per month

Payroll Wallet (for paying domestic worker salaries)

  • Maximum wallet balance: QR 30,000
  • International transfer: QR 25,000 per day, QR 30,000 per month
  • Domestic transfer to any wallet: QR 10,000 per day, QR 30,000 per month

Basic Wallet

  • Maximum wallet balance: QR 5,000
  • International transfer: QR 5,000 per day
  • Domestic transfer to any bank: QR 5,000 per day

These are maximum limits set by Ooredoo. Your individual limit may be lower and is visible in the Limits section of the app.

How to Upgrade Your Transaction Limit

To move from a Basic to a Full wallet, request an upgrade directly in the Ooredoo Money app, or visit any Ooredoo Shop or Starlink outlet with your original QID.

Exchange rates update daily based on market rates and are shown in real time inside the app before you confirm any transfer. Always check the exact fee and rate on the confirmation screen, since published figures can change without notice.

Paying Bills and Salaries with Ooredoo Money

Utility and Shahry bill payments

You can pay Ooredoo Postpaid (Shahry) bills and other utility bills directly from your wallet. Payments within Qatar are free, while a small fee applies to bills paid in supported countries abroad, currently including Egypt, Pakistan, India, and Kenya.

Domestic worker salary payments

If your domestic worker has an Ooredoo Money account, you can pay their salary directly to their wallet for a fee of QR 10 per payment. This method is designed to comply with Qatar’s labour law requirements, including the Wage Protection System (WPS), and supports bulk payments if you’re paying multiple employees.

Check out Qatar labour laws new reforms.

Withdrawing Money and Using the Virtual Mastercard

You can withdraw cash from your Ooredoo Money wallet at Ooredoo Self-Service Machines or QNB ATMs. For online purchases, the app lets you generate a virtual Mastercard instantly, which you can use anywhere Mastercard is accepted online without needing a physical card.

Ooredoo Money Safety Tips

Ooredoo Money handles real funds, so basic account hygiene matters.

Ooredoo Money safety tips for Qatar users
  • Never share your OTP, mPIN, or account details with anyone, including someone claiming to be from Ooredoo. Ooredoo will never ask for these over phone or WhatsApp.
  • Be cautious of unsolicited offers or giveaways claiming to be from Ooredoo Money. Official promotions only come through the app, the official website, or verified accounts.
  • Avoid receiving money into your wallet on behalf of someone else. This can be a sign of a mule account scheme, and your wallet could be blocked or you could face legal consequences.
  • If you notice suspicious activity on your account, call the dedicated fraud hotline immediately at 40157777.

FAQs

Yes. Ooredoo Money works with any Qatar-issued mobile number, though customers on other networks may need to visit an Ooredoo Shop to complete registration.

Many transfers through MoneyGram complete within about 10 minutes, though processing time varies by destination country and payment method, and can take longer in some cases.

You can reset your mPIN through the Ooredoo Money app, or by visiting an Ooredoo Shop with your original QID for verification.

Exchange rates update daily based on market conditions. Open the app, select “Send Money,” and choose your destination to see the current rate before confirming a transfer.

Local wallet-to-wallet transfers are free. Transfers to bank accounts cost QR 4, and international transfers start from around QR 20 depending on the destination and amount.

You can withdraw cash at any Ooredoo Self-Service Machine or QNB ATM using your registered mobile number or wallet card.

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