How to Recharge Ooredoo: Complete Top-Up Guide Qatar 2026

Whether you’re on a Hala prepaid line or need to top up Ooredoo Postpaid credit, there are several ways to recharge Ooredoo in Qatar. This guide covers every method: the app, vouchers, Hala cards, online, and how to top up someone else’s number.

Ways to Recharge Your Ooredoo Line

Ooredoo offers two account types. Hala is the prepaid service, where you top up credit before you use it. Shahry and Qatarna+ are postpaid plans, billed monthly, where “recharge” usually means paying your bill rather than adding credit.

You can recharge a Hala line through the Ooredoo app, a physical or digital voucher, a Hala card, the Ooredoo website, Ooredoo Money, or a self-service machine. Each method is covered below.

Recharge Using the Ooredoo App

Download the Ooredoo app from the App Store or Google Play if you don’t already have it.
Log in with your Ooredoo mobile number.
Tap “Recharge” or “Top Up” on the main menu.
Select your recharge amount or a Hala Super Recharge bundle.
Pay using a debit or credit card, Apple Pay, or Google Pay.

Recharges through the app are usually instant, and you can set up auto-recharge so your line tops up automatically when your balance drops below a set amount.

Recharge with an Ooredoo Voucher or Recharge Card

Buying a voucher

Physical recharge vouchers and scratch cards are sold at Ooredoo stores, supermarkets, and authorized retailers across Qatar. Digital vouchers can be bought online or through delivery apps and arrive as a code by SMS or email.

Entering the voucher code

The exact USSD code depends on the voucher type, and it’s printed on the voucher itself or included in your confirmation SMS. Standard recharge cards commonly use a code in the format 101[code]#, while scratch-off vouchers commonly use 102[code]#. Flexi cards use a different format, entering just the PIN followed by #.

After dialing the correct code and pressing call, follow the on-screen prompt to confirm. Check your new balance afterward by dialing *129#.

If a code doesn’t work, don’t assume the voucher is invalid. Double check you copied the code correctly, since a single wrong digit is the most common cause of a failed voucher recharge.

Recharge Using a Hala Card

A Hala card is Ooredoo’s standard prepaid recharge card, sold in fixed denominations. To use one:

Buy a Hala card from any Ooredoo store or authorized retailer.
Scratch off the panel to reveal the recharge code.
Dial the USSD code printed on the card and enter your code.
Confirm the recharge when prompted.

Hala cards work even without a data connection, which makes them useful if you’re recharging for someone with a basic phone or in an area with weak internet coverage.

Recharge Online via Self-Care or Ooredoo Money

Ooredoo Self-Care website

You can recharge from a browser through Ooredoo’s self-care portal. Log in with your mobile number and password, select “Recharge,” choose your amount, and pay by card.

Ooredoo Money wallet

If you have an Ooredoo Money wallet, you can recharge your own Hala line or someone else’s directly from your wallet balance, with no fee for Hala top-ups. This is a convenient option if you already keep funds in Ooredoo Money for other payments, since you skip re-entering card details each time.

Recharge Ooredoo Internet or Data Plans

Recharging Ooredoo Home Internet works differently from a mobile line. Home Internet plans are typically billed monthly like a postpaid service, so “recharging” usually means paying your Home Internet bill through the app, self-care website, or Ooredoo Money, rather than topping up prepaid credit.

If you have a mobile data-only line or Flexi data pack instead, you can top it up the same way as a standard Hala recharge, using the app, a voucher, or a Hala card, then select a data bundle after your credit is added.

Recharge Someone Else’s Ooredoo Number

You can top up another person’s Ooredoo number in a few ways:

Credit transfer: send credit directly from your own Ooredoo balance to another Ooredoo number, through the app or a USSD code.
Gift a voucher or Hala card: buy a physical or digital voucher and pass on the code.
Third-party international top-up services: if you’re recharging a Qatar number from outside the country, services like Ding let you send a top-up online using a card, without needing a local Ooredoo account.

This is useful for topping up a family member’s line, an employee’s number, or a domestic worker’s Hala card from abroad.

What to Do If Your Recharge Fails

If a recharge doesn’t go through, work through these checks before contacting support:

Check your connection. A weak signal or unstable internet connection is the most common cause of a failed app or online recharge.
Verify your payment details. Confirm your card number, expiry, and CVV are entered correctly if paying by card.
Re-check the voucher code. For USSD recharges, one mistyped digit will cause the transaction to fail.
Wait before retrying. If the recharge appears to have failed but you’re unsure, wait a few minutes and check your balance with *129# before trying again, to avoid a duplicate charge.
Contact customer care at 111 from your Ooredoo number, or +974 4420 0700 from another line in Qatar or the contact support at official website, if the problem continues.

Summary

Whichever method you use, your Ooredoo balance updates within minutes. If you manage most of your account from your phone, the Ooredoo app covers recharging, bill payments, and Nojoom rewards in one place.

FAQs

Yes, the Ooredoo app and self-care website generally accept international debit and credit cards for recharge payments, alongside Google Pay and Apple Pay.

Some Flexi and voucher recharges support activation by sending the PIN via SMS to a short code rather than dialing USSD. Check the instructions printed on your specific voucher, since the method varies by voucher type.

There isn’t one single universal code. Standard recharge cards, scratch vouchers, and Flexi cards each use a different USSD format, and the correct code is always printed on the voucher or sent in your confirmation message.

Most recharges through the app, vouchers, or online are instant. In rare cases it can take up to a few minutes, and Ooredoo advises allowing up to 24 hours before assuming a recharge has failed.

Minimum recharge amounts vary by method and denomination, but typically start from around QR 10. Check available amounts in the app or on the voucher you’re purchasing.